The Trustpilot Feedback Extractor API provides structured and reliable access to real reviews that users leave on Trustpilot about different companies. Through this interface, users can obtain detailed information from reviews associated with a specific domain, facilitating the integration of trusted data into applications, dashboards, analytics systems, or websites.
Each review returned includes multiple attributes that help understand the consumer experience. These include the star rating (review_rating), the review title (review_title), the full text (review_text), the language, the publication date, the location, the number of likes received, and a unique identifier for traceability. In addition, the API exposes relevant information about the author, such as their name or alias, country of origin, total number of reviews they have published on Trustpilot, and how many correspond to the same company.
In short, the Trustpilot Reviews API centralizes access to authentic, verified, and up-to-date reviews, offering a valuable resource for any project that requires reliable information about consumer satisfaction and experiences across various industries and global markets.
Get verified reviews by domain, including rating, text, title, language, date, author, and additional user data.
Trustpilot - Endpoint Features
| Object | Description |
|---|---|
company_domain |
[Required] Enter a domain |
page |
Optional Indicates a pagination |
{"data": [{"review_rating": 5, "review_title": "Lester was really helpful in advising\u2026", "review_text": "Lester was really helpful in advising the correct symbols and api end points to use.\nThe customer support is really good. I have been using them for over a month now, would recommend it if you are looking for an api plugin for metal rates", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-03-26T21:31:06.000Z", "review_id": "66032279c8a8467b93a340c1", "author_title": "Aditya Shah", "author_id": "660322650d2dbc0011d6f388", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "SG"}, {"review_rating": 5, "review_title": "As one of the leading gold sellers in\u2026", "review_text": "As one of the leading gold sellers in Poland, maintaining accurate and up-to-date metal prices is crucial for our business at AUCO.PL. We have been utilizing Metals-API for some time now, and our experience has been nothing short of exceptional.\n\nFrom the moment we integrated Metals-API into our systems, we noticed a significant improvement in the efficiency of our operations. The API's seamless integration process allowed us to quickly incorporate real-time metal price data into our platform without any hassle. This meant that our customers could access the most accurate pricing information instantly, enhancing their overall purchasing experience.\n\nOne of the standout features of Metals-API is its reliability. We have come to rely on its consistent and precise data, which is essential for making informed decisions in the volatile precious metals market. Whether it's gold, silver, platinum, or palladium, Metals-API delivers accurate pricing information in real-time, empowering us to adapt swiftly to market changes and optimize our pricing strategies accordingly.\n\nFurthermore, the support provided by the Metals-API team has been exceptional. Anytime we've had questions or needed assistance, their customer service team has been prompt, knowledgeable, and incredibly helpful. Their dedication to ensuring that we get the most out of their service truly sets them apart.\n\nIn addition to its reliability and excellent customer support, Metals-API offers competitive pricing plans that cater to businesses of all sizes. This flexibility aligns perfectly with our needs as a growing gold seller in Poland, allowing us to scale our usage according to our requirements without breaking the bank.\n\nOverall, we cannot recommend Metals-API highly enough. It has become an integral part of our operations at AUCO.PL, enabling us to stay ahead in the competitive precious metals market. If you're looking for a reliable, efficient, and cost-effective solution for accessing real-time metal prices, look no further than Metals-API. Trust us; you won't be disappointed.\n\nThank you, Metals-API, for providing such a valuable service to businesses like ours. We look forward to continuing our partnership and achieving even greater success together.\n\nSincerely,\nPiotr \nCTO at AUCO.PL", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-03-08T21:42:09.000Z", "review_id": "65eb6a1120775b25eb3f5e77", "author_title": "Piotr", "author_id": "65eb69eb44eae60012aba764", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "PL"}, {"review_rating": 5, "review_title": "Good API for Indian gold rates", "review_text": "Good API for Indian gold rates", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-03-08T16:14:30.000Z", "review_id": "65eb1d45b51849d314f1e0fb", "author_title": "Alex", "author_id": "65a6b502b65a8e0012a0b247", "author_reviews_number": 3, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Metals- API have been exceptional in\u2026", "review_text": "Metals- API have been exceptional in their service regarding an issue with my account recently. I'd highly recommend them for their professionalism.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-02-09T00:36:34.000Z", "review_id": "65c557728585609ee2fd5a70", "author_title": "Sunil Gautam", "author_id": "60a32b5091916f0019034251", "author_reviews_number": 5, "author_reviews_number_same_domain": 1, "author_country_code": "AU"}, {"review_rating": 5, "review_title": "Excellent support and a great API!", "review_text": "I needed an API to obtain the rates for LME aluminum and copper, and the only one I found was metals-api.com. I had some doubts about integrating it, and the support team helped me out. Excellent support and a great API!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-01-11T00:24:10.000Z", "review_id": "659f190946afe1802f576786", "author_title": "Rodrigo Alonso", "author_id": "6397eefc15fd74001247b25b", "author_reviews_number": 5, "author_reviews_number_same_domain": 1, "author_country_code": "AR"}, {"review_rating": 1, "review_title": "AVOID AT ALL COSTS - their competition is cheaper, anyways", "review_text": "They suddenly changed our subscription terms without notice, and then told us we had to upgrade to a new plan (which costed $1,125 MORE - four-times as much as our current plan) to continue sending the same request volume we had been sending for more than three years. When we contacted support, they said this had always been the rate limit and they had experienced an \"oversight\" in enforcing it on our account. They refused to refund us even though we had just renewed our subscription not 10 days ago. \n\nI would recommend using literally any other service. We went with metalpriceapi.com who turned out to be 91.7% cheaper than the plan we were herded into by metals-api. I tested their API responses and their data is in parity with metals-api over the past 18 months (thats as far as I tested). Same data and higher rate limits for a fraction of the cost.", "review_language": "en", "review_location": null, "review_likes": 1, "review_date": "2023-09-28T23:22:53.000Z", "review_id": "6515eeadf1ebb27bd34579da", "author_title": "Jonathan Hendershot", "author_id": "6515ee91e531bc00126711ba", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 1, "review_title": "Crooks who have no respect for loyal\u2026", "review_text": "Crooks who have no respect for loyal customers.", "review_language": "en", "review_location": null, "review_likes": 1, "review_date": "2023-06-15T14:57:48.000Z", "review_id": "648b0acccdd5055c770032d4", "author_title": "Boyd", "author_id": "64706b4371da8800120c37b7", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "NL"}, {"review_rating": 1, "review_title": "Removed their Free Plan without notice\u2026", "review_text": "Removed their Free Plan without notice and disabled API\n\nWhen we sent an email to support, we received a standard response to sign up and pay.\n\nReally poor form, since we have invested in integrating the API with our ERP solution, on the basis was Free (with option to upgrade to paid plan if rates required more frequently than Daily).\n\nVery disappointing.", "review_language": "en", "review_location": null, "review_likes": 1, "review_date": "2023-06-12T15:27:53.000Z", "review_id": "64871d59f2c7b5e38ee9eefd", "author_title": "Maz", "author_id": "64871d45893c9a00128cdf26", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "AU"}, {"review_rating": 1, "review_title": "Disappointing Experience with Zyla Labs", "review_text": "I am deeply disappointed with my experience with Zyla Labs and their Metals API integration on zylalabs.com. I am extremely dissatisfied with how they handle their customers, especially when it comes to modifying packages.\n\nRecently, I wanted to upgrade my package, but to my surprise, Zyla Labs did not provide an option to simply upgrade my current package. Instead, I was forced to sign up for an entirely new package. This is completely unreasonable and nonsensical. Why should I have two separate packages when all I wanted was to upgrade my existing one?\n\nAs a result, I now find myself in a situation where I unnecessarily have two packages with Zyla Labs. But that's not the only issue. When I decided to cancel my package, I was met with another disappointment. Zyla Labs immediately blocked my access to the API, even though I had already paid for a year. This means that not only have I lost my money for the entire year, but I also no longer have access to the API.\n\nThis is an utterly unacceptable way of doing business. Customers should, at the very least, have the right to modify their packages without being coerced into signing up for additional ones. Furthermore, blocking API access after cancellation is completely unfair and unprofessional.\n\nOverall, I cannot recommend Zyla Labs' Metals API integration. Their lack of flexibility and their treatment of customers make it a worthless experience. I urge others to consider alternative options and choose a company that takes customer satisfaction seriously.", "review_language": "en", "review_location": null, "review_likes": 1, "review_date": "2023-05-26T15:05:50.000Z", "review_id": "6470aeaeda4f10c3adbd8081", "author_title": "Okke", "author_id": "610bdea0da326a0012114672", "author_reviews_number": 5, "author_reviews_number_same_domain": 1, "author_country_code": "NL"}], "total": 29, "query_params": {"page": "2", "company_domain": "metals-api.com"}}
curl --location --request GET 'https://zylalabs.com/api/9931/trustpilot+feedback+extractor+api/18720/trustpilot?company_domain=metals-api.com&page=2' --header 'Authorization: Bearer YOUR_API_KEY'
| Header | Description |
|---|---|
Authorization
|
[Required] Should be Bearer access_key. See "Your API Access Key" above when you are subscribed. |
No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.
The API returns detailed reviews associated with a specific domain, including attributes such as star rating, review title, full text, language, publication date, author information, and likes received.
Key fields in the response include review_rating, review_title, review_text, language, publication_date, author name or alias, location, likes, and a unique identifier for each review.
The response data is structured in a JSON format, with each review represented as an object containing multiple attributes. This allows for easy parsing and integration into applications or dashboards.
The endpoint provides information on consumer experiences, including ratings, review content, author details, and engagement metrics like likes, enabling comprehensive analysis of customer feedback.
Users can customize requests by specifying parameters such as domain name, language, or date range to filter the reviews they wish to retrieve, tailoring the output to their specific needs.
Typical use cases include sentiment analysis, customer satisfaction tracking, competitive analysis, and enhancing customer engagement strategies by leveraging authentic consumer feedback.
Data accuracy is maintained through Trustpilot's verification processes, ensuring that only authentic reviews are accessible via the API, which helps in providing reliable insights.
Users can expect a mix of positive and negative reviews, varying lengths of review text, and diverse author backgrounds, reflecting a wide range of consumer experiences across different industries.
Please have a look at our Refund Policy: https://zylalabs.com/terms#refund
To obtain your API key, you first need to sign in to your account and subscribe to the API you want to use. Once subscribed, go to your Profile, open the Subscription section, and select the specific API. Your API key will be available there and can be used to authenticate your requests.
You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.
If you don’t cancel before the 7th day, your free trial will end automatically and your subscription will switch to a paid plan under the same plan you originally subscribed to, meaning you will be charged and gain access to the API calls included in that plan.
The free trial ends when you reach 50 API requests or after 7 days, whichever comes first.
No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.
Yes, we offer a 7-day free trial that allows you to make up to 50 API calls at no cost, so you can test our APIs without any commitment.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
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